Screenshot/US Senate Committee on Finance

IRS Commissioner Charles Rettig testified to the Senate Finance Committee today. Rettig said agents are only picking up one in five taxpayer phone calls.

Rettig said: “We are currently running around 19 to 20 percent level of service.”

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In a perhaps not unrelated statement, Rettig also noted that 53% of IRS agents work from home full time.

Watch the video clip below: